Key Workers

This support provides each family with one main contact person called the Key Worker. Your Key Worker brings the team’s combined expertise, knowledge and resources to support your child and family. Together, you and your Key Worker will decide which members of the team to involve in each phase of your child’s development program.

Your Bridges for Learning Key Worker is also able to support you in coordinating other external supports and in accessing the local community.

What will my Key Worker do?

Your Key Worker will listen to you and help you plan how to achieve these goals. They will  help to coordinate a plan that keeps pace with your child’s development and fits in with your family’s priorities. They will talk to you about what is going well, what is not working and ideas to try with your child between sessions. They will be your first contact at the service and will coordinate with other therapists and services involved to meet your child’s and families’ individual needs. If you have questions, or concerns, need to make or change an appointment, or just need someone to chat to then your Key Worker is the person to contact.

Who will my Key Worker be?

Your Key Worker will be determined by a number of factors including which therapist is currently most involved with your child, who has worked with your child previously or who may be a good fit with your family. Children who attend group will mostly be matched with the group coordinator as they will be working with your child on a weekly basis.

We work as part of a Transdisciplinary team.

A Transdisciplinary team is a coordinated and integrated program where multiple professionals share responsibility in evaluating, planning and implementing supports to improve capacity of a child with disability or developmental delay and their family. Your child may be seeing multiple members of the team. In order to coordinate your child’s intervention services more effectively a Key Worker model is used across the centre.