What is the NDIA and what does it do?

The National Disability Insurance Agency (NDIA) manages the NDIS.

The NDIA engages directly with people with disability and their families to complete individualised plans.

Every plan will be different as it is tailored to each individual’s goals and needs.

My child is under 6 who do I contact about the NDIS?

EACH is the Early Childhood Early Intervention partner with the NDIS for our area. They can be contacted on 1300 003 224

My child is over 6, who do I contact?

St Vincent de Paul Society are the local contacts.  To contact the NSW Local Area Coordination team please call 1800 794 934 or email LAC@vinnies.org.au

What will happen at my meeting with the NDIA? Should I prepare anything before the meeting?

An NDIA planner  or their  representative will meet with you to develop your child/ young person’s plan. They will guide you through the process during your meeting.

Things you might want to consider before your meeting:

  • What you want for your child’s life now and in the future ( goals and aspirations) and what help you may need to achieve this
  • What supports are you already accessing
  • What supports could really make a difference to the quality of your child/young person’s life?

When you meet with the planner from NDIA, assessment and planning for your child begins. Your planner will talk through your needs and goals and discuss services and supports that could meet these.  A draft is developed, that you review. Changes can be made with your planner.

Once the plan is finalised and approved by the NDIA you can then choose a provider such as Bridges for Learning to provide the services and put the plan into action.

Can I take someone with me when I meet the planner?

Yes . You can take a partner, friend, family member or one of Bridges for Learning staff members. You can discuss this with your planner when organising your meeting.

What kinds of supports will be in my plan?

Each person’s funding plan is unique to them.  Funding is allocated for supports and services you may need because of your disability, such as a speech therapist to assist with communication, a support worker to help you access the community.

How long does a plan last?

Each plan covers 12 months, however if significant changes to the plan are required, the timing of a new plan can be brought forward.

When will I receive the funding?

You will begin to receive the funding after you have completed your plan with the NDIA and the plan has been approved. Until that time your support organisation will continue to receive funding under the current funding system.

Can I keep the same Bridges for Learning staff when NDIS starts?

Yes . If you ask for Bridges for Learning services when you go to the planners you should be able to continue with their support.

Do I have to manage my own money in the plan?

No you don’t. You can have the NDIA manage your funding or you can ask the NDIS to allocate a support person to help manage your plan.

What does managing the funding involve?

It includes:

  • You will need to open a separate bank account just for your NDIS funds
  • Making payments to providers, expense claims processing, invoicing and monthly reports.
  • You will need to make sure payments are made for the supports in your plan and that you are being billed correctly for the supports you have received.
  • You will receive a monthly statement from NDIA to help you manage your supports.

There is information and support modules that can assist you determining if self-management is right for you?

This can be found at  ww.ndis.gov.au/participants/understanding-your-plan-and-supports

What if I want more services for my child than NDIS funds?

If you would like to access more services than currently included in your NDIS plan, you have the option of paying Bridges for Learning directly to cover the costs of the additional services

What if my child/ young person is not eligible for NDIS- can I still access Bridges for Learning?

Yes, you can still access services through direct payments to Bridges for Learning.

Contact Bridges for Learning to see how we can assist your child or young person.


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